Warranty information-Performance error

Performance error





Robot





1. Malfunction listed in the Product Manual

2. Fail to turn on
3. Fail to charge

4. The mid brush, side brush, fan, drive wheel,

or the mopping module fails to work






Station





1. Fail to turn on

2. Fail to charge the robot

3. Clean water tank fails to supply water
4. Sewage tank fails to drain sewage

5. Fail to detect water level

6. The station mop cleaning module fails to work

7. OLED screen fails to display





Power cable









Fail to supply power to the station





主要部件 保修内容
机器人 1.说明书所列功能失效
2.无法开机
3.无法充电
4.中扫、边刷、风机、主轮、拖地模组 不工作
基站 1.无法开机
2.无法正常为机器人供电
3.清水箱无法供水
4.污水箱无法抽水
5.无法正常检测水位
6.基站洗拖布模块无法工作
7.OLED显示屏无法正常显示
电源线 无法正常为基站供电